The University of Arizona logo

Contacts

Health Insurance Contacts

**IMPORTANT** Remember to use your Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers.

Link to Website Customer Service Policy Number
Aetna (866) 217-1953 476687
Blue Cross Blue Shield of AZ (866) 287-1980 30855
CIGNA (800) 968-7366 3331993
MedImpact (Pharmacy) (888) 648-6769 003585 (Rx Bin Number)
United Healthcare (800) 896-1067 (ADOA Plan)
(800) 896-1067 (UA Domestic Partner Plan)
705963 (ADOA Plan)
730610 (UA Domestic Partner Plan)
Walgreens Health Initiatives
(Pharmacy - mail order and specialty only)
(866) 722-2141 Grp #0002 Active
PayFlex (855) 288-0470  476687-012

Dental Insurance Contacts

**IMPORTANT** Remember to use your Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers.

Link to Website Customer Service Policy Number
Delta Dental Plan of Arizona (800) 352-6132
azst@deltadentalaz.com (ADOA Plan only)
77777-0000 (ADOA Plan)
4602 (UA Domestic Partner Plan)
Total Dental Administrators
 
(866) 921-7687 or (602) 381-4280 680100 (ADOA Plan)
680110 (UA Domestic Partner Plan)

Vision Insurance Contacts

**IMPORTANT** Remember to use your Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers.

Link to Website Customer Service Policy Number        
Avesis, Inc. (888) 759-9772 Policy Number: 11001-2178 (ADOA Plan)
Plan Number: 938
Discount Policy No.: 10000-4 (ADOA Plan)
Plan Number: 9900
Policy Number: 1101-2182 (UA Domestic Partner Plan)

Supplemental Life Insurance Contacts

**IMPORTANT** Remember to use your Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers.

Link to Website Customer Service Policy Number      
The Hartford 1-866-712-3443 395211
Reliastar Life Insurance Company 1-800-955-7736  
Aetna 1-800-523-5065 GP-066050

Short-Term Disability Insurance Contacts

**IMPORTANT** Remember to use your Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers.

Link to Website Customer Service Policy Number
The Hartford (866) 712-3443 395211
Unum (800) 858-6843 498035-001

Long-Term Disability Insurance Contacts

**IMPORTANT** Remember to use your Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers.

Link to Website Customer Service Policy Number
The Hartford (866) 712-3443 395211
Broadspire Services, Inc.
(for ASRS members)
(877) 232-0596  

State Retirement Plan Contacts

Link to Website Customer Service
Arizona State Retirement System Tucson: (520) 239-3100
Phoenix: (602) 240-2000
Areas outside Tucson & Phoenix: (800) 621-3778

Optional Retirement Plan and Voluntary 403(b) Plan Contacts

Link to Website Customer Service Schedule a Consultation
Fidelity Investments (800) 343-0860 Damond Petersen
TIAA (866) 548-3705 Mark Largent

Other Benefits Contacts

Link to Website Customer Service
Nationwide Investment Services, Corp. Deferred Compensation Plan for State of Arizona Employees Klark Krauter: (800) 796-9753 or (520) 262-0348, krautek@nationwide.com
 
ASI (Flexible Spending Account) (800) 659-3035
Liberty Mutual (800) 531-8201
Travelers (888) 695-4640
Prudential (800) 732-0416

UA Benefits Contacts

Unit Customer Service
Human Resources Solutions (520) 621-3660
Fax: (520) 621-9098
hrsolutions@email.arizona.edu
Human Resources, UAHS

(520) 626-5593

Related Links and Contacts

Link to Website Customer Service
Arizona Department of Administration (800) 304-3687
benefitsissues@azdoa.gov
Arizona Board of Regents (602) 229-2500
Arizona Legislative Information System  
Arizona Department of Insurance (800) 325-2548