The University of Arizona logo

Improving Your Organization Using Guest Services Principles

Wednesday, May 9, 2018 - 9:00am to 12:00pm
University Services Building, Room 214

What would it be like if your employees felt that when they came to work, they would be treated with the same care extended to a guest at an expensive hotel or restaurant? How would that attitude change the way customers or clients experience your organization? Utilizing ‘guest services principles’ can improve a variety of aspects of your organization, including the service provided by your employees and the way management relates to employees. Join the conversation. Learn more in this interactive 3 hour session.

Courses open approximately one month before the scheduled date. Those who sign up for professional development emails will be alerted.