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Job Level:Leadership and InfluenceComplexity of WorkCommunicationOperational Latitude and ImpactKnowledgeEducationExperience
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M7Provides direction, leadership and guidance to multiple complex groups and individuals typically lead by other senior leadership. Represents the “face” of the institution to the public within area of expertise. Coaches and develops leaders. Generally manages multiple levels of senoir directors, AVPs, and/or vice presidents.Accountable for organizational structure and all aspects of people management including staffing, pay decisions, performance planning and evaluation, staff development and recruitment within own area(s), in accordance with policies.
Level Criteria (Job Family-Specific):
Problems faced are strategic, complex, multi-faceted, and often unprecedented. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produces effective end results.Develops and implements new initiatives to address complex problems and/or capitalize on opportunities impacting the entire univesrity.
Level Criteria (Job Family-Specific):
Requires communication and collaboration with individuals and groups, across the institution and externally, to understand perspectives, affect change, negotiate and engage multiple constituents. Frequently negotiates and compromises to influence internal and external parties who may have conflicting objectives to accept concepts, practices and approaches that are of strategic importance to the university.
Level Criteria (Job Family-Specific):
Leads the institution to achieve mission and values by serving as a senior strategic and operational leader with direct and significant impact on multiple colleges, divisions, or major functional areas, and some impact on the entire institution.Focus is on long-term strategies (e.g., 5+ years) to achieve results. Establishes and implements strategies and operational plans with a significant impact on the institution's long-term strategies, operations and outcomes. Decisions usually involve coordination and integration of other colleges, divisions, or major functions. Decisions have a significant impact on the institution's strategies, operations, outcomes and budgets. Forecasts, develops and manages budgets for large sectors of the instituion.
Level Criteria (Job Family-Specific):
Possesses extensive knowledge in discipline as well as management and leadership expertise. Has obtained skills necessary to display broad leadership internally and externally as a representative of the University.
Level Criteria (Job Family-Specific):
Generally requires a terminal degree or Master's degree with experience comparable to attainment of terminal degree.
Level Criteria (Job Family-Specific):
Minimum of 15 years of related work experience including 10 years of management experience, typically in large, complex institutions. Requires broad and substantive experience across the multiple disciplines within a large, complex organization, requiring the combination of theory, past practical experience and precedents.
Level Criteria (Job Family-Specific):
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M6Provides direction, leadership and guidance to multiple groups and individuals in area of responsibility. Typically manages multiple levels of managers and directors.Accountable for performance planning and evaluation, staff training and development, recruitment and may contribute to pay decisions. May contribute input to organization structure and staffing requirements.
Level Criteria (Job Family-Specific):
Problems faced are strategic, complex, multi-faceted, and often unprecedented. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produces effective end results.Develops and implements new processes, standards, or operational plans or substantial modification of those that exist.
Level Criteria (Job Family-Specific):
Requires the ability to negotiate, compromise and effectively communicate and influence senior leadership.May be required to negotiate and compromise with external parties to accept concepts, practices and approaches that advance the mission of the college, division or university.
Level Criteria (Job Family-Specific):
Accountable for the strategic and operational direction of multiple colleges or departments, or major functional areas.
Typically a key contributor in decisions that have mid- to long-term consequences for the university.
Decisions have a direct and significant impact on the strategies, operations and outcomes of the university, as well as related areas.
Contributes to budget forecasts, and is responsible for developing and managing the budget for the area.
Level Criteria (Job Family-Specific):
Typically requires broad and substantive knowledge and expertise of principles, practices and theories of function and multiple related disciplines. Has obtained skills necessary to display broad leadership across multiple teams within the University.
Level Criteria (Job Family-Specific):
Generally requires a Master's degree. Master's preferred.
Level Criteria (Job Family-Specific):
Minimum of 13 years of related work experience, including 9 years of managerial experience, typically in large, complex institutions, or equivalent combination of education and work experience.Requires broad practical and substantive expertise across multiple related disciplines.
Level Criteria (Job Family-Specific):
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M5Provides leadership and guidance to a multi-faceted unit of a college or division. May manage multiple levels of managers, directors and organizational contributors.Accountable for performance planning and evaluation, staff training and development, recruitment and may contribute to pay decisions. May contribute input to organization structure and staffing requirements.
Level Criteria (Job Family-Specific):
Problems faced are both strategic and operational, and often complex without clear precedent. Solutions require investigation and analysis to develop multiple and/or innovative approaches, requiring a high degree of innovation and creativity.Develops, implements, and maintains plans, programs, projects, or systems that meet major college, division or university goals.
Level Criteria (Job Family-Specific):
Requires ability to negotiate and compromise with multiple levels of stakeholders across the institution to influence decisions impacting the college or division.Typically negotiates and compromises to influence internal and external parties to accept concepts, practices and approaches of the functional area(s).
Level Criteria (Job Family-Specific):
Accountable for the strategic and operational direction of a college, division or major functional area.Contributes to the strategic and operational plans of the overall functional area. Decisions have a direct and significant impact on college, division, or major functional area and indirect impact on related areas.Oversees budgeting for areas of responsibility.
Level Criteria (Job Family-Specific):
Typically requires broad and substantive knowledge and expertise of principles, practices and theories of function and multiple related disciplines and advanced leadership.
Level Criteria (Job Family-Specific):
Generally requires a Bachelor's degree. Master's preferred.
Level Criteria (Job Family-Specific): 		Minimum of 11 years of related work experience, including 7 years of managerial experience, preferably in large complex institutions or organizations, or equivalent combination of education and work experience.Requires experience in leading multiple teams, projects, programs, and/or functions.
Level Criteria (Job Family-Specific):
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M4Provides strategic leadership and oversight to individuals and groups. Typically manages individuals and managers. Coaches and develops staff to enhance functional and leadership skills and expertise.Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations, subject to policies.
Level Criteria (Job Family-Specific):
Problems faced are primarily operational in nature but may incude signficant strategy. Solutions require investigation and analysis to develop multiple innovative approaches requiring a high degree of innovation, creativity, and integration.Develops, implements, and maintains operational plans, programs and systems impacting an entire college, division or major university functional area.
Level Criteria (Job Family-Specific):
Works to influence others in the university to accept new practices, concepts, and approaches in a major college or division functional area. Recommends objectives, policies, and plans for the area of responsibility with senior functional, college, division or university leaders.
Level Criteria (Job Family-Specific):
Accountable for the strategic and operational direction of a large or complex program or functional area, often as the top position within immediate work area.Directs the execution of strategies established by college or department leadership. Develops, implements, and maintains operational plans, programs and systems to ensure effective operations in area of responsibility. Decisions have significant impact on the short- and mid-term plans of the program or function, and indirect impact on related areas within the college, division, or department.Manages budget(s) for the area of responsibility.
Level Criteria (Job Family-Specific):
Requires broad knowledge and expertise in principles, practices and theories across multiple professional disciplines as well as experience in leading a team, project, program, or function.
Level Criteria (Job Family-Specific):
Generally requires a Bachelor's degree. Master's preferred.
Level Criteria (Job Family-Specific):
Minimum of 9 years of related work experience, including 5 years of managerial experience, or equivalent combination of education and work experience. Experience leading a team, project, program, or function is typically required.
Level Criteria (Job Family-Specific):
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M3Plans and leads work of multiple staff members performing diverse responsibilities in a college, department, or major functional area. Typically supervises a large staff of exempt and non-exempt positions in a large unit. May manage supervisors and managers. Provides guidance and training on work standards and expected outcomes. Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations recommending pay actions, subject to policy.
Level Criteria (Job Family-Specific):
Problems faced are varied and complex, but generally have some precedent. Solutions require investigation and analysis of multiple alternatives and innovation of solutions. Develops programs, projects, or systems impacting a major department or functional area.
Level Criteria (Job Family-Specific):
Communicates direction from leadership and articulates impact on staff work objectives.Requires ability to influence others outside of own job area on policies, practices and procedures.Uses information exchange, influence, and active persuasion to gain cooperation of others to support college, division or department objectives.
Level Criteria (Job Family-Specific):
Accountable for planning and directing all aspects of the operations of a major program or functional area.Decisions have direct impact on operations of a program or functional area, and often have indirect impact on related areas. May contribute to budget process for own area.
Level Criteria (Job Family-Specific):
Requires advanced knowledge and expertise of theories, concepts, principles, and practices in a multi-faceted professional discipline and team leadership.
Level Criteria (Job Family-Specific):
Generally requires a Bachelor's degree.
Level Criteria (Job Family-Specific):
Minimum of 7 years of related work experience, including 3 years of managerial experience, or equivalent combination of education and work experience.
Level Criteria (Job Family-Specific):
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M2Plans and leads work of multiple staff members. Typically supervises a staff of exempt and non-exempt employees in a small unit. Provides training, direction and instruction to staff and conducts performance evaluations.May provide recommendations on pay decisions, as well as recruitment and development opportunities.
Level Criteria (Job Family-Specific):
Problems encountered are varied, but generally with precedent. Resolution may require some analysis and interpretation, requiring innovation and creativity. Responsible for reviewing the effectiveness of programs, projects, or systems within own group / function, and creatively determining solutions.
Level Criteria (Job Family-Specific):
Communicates direction from leadership and articulates impact on staff work objectives. Requires ability to influence others outside of own job area on policies, practices and procedures.May work to justify and gain cooperation of other parties on policies, standards and processes.
Level Criteria (Job Family-Specific):
Accountable for developing and implementing operational plans and policies for a program, functional area, or work unit.Decisions have a direct impact on the operational area and may have indirect impact on related areas.
Level Criteria (Job Family-Specific):
Requires conceptual knowledge and expertise of concepts, principles, and practices of a single professional discipline or a broad understanding of multiple related disciplines and general management.
Level Criteria (Job Family-Specific):
Generally requires a Bachelor's degree.
Level Criteria (Job Family-Specific):
Minimum of 5 years of related work experience, including 2 years of managerial experience, or equivalent combination of education and work experience.
Level Criteria (Job Family-Specific):
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M1Plans and directs the day-to-day work of staff to meet job function standards and outcomes. Typically supervises non-exempt employees. Trains staff, establishes and communicates performance expectations and conducts performance evaluations. May provide input on pay decisions, as well as recruitment and development opportunities
Level Criteria (Job Family-Specific):
Problems faced may be varied and solutions are guided by policies and practices but may not have a prescribed solution and require some analysis to understand and resolve.May have responsibility for reviewing effectiveness of current standards, processes or policies and suggesting improvements, requiring some innovation and creativity.
Level Criteria (Job Family-Specific):
Explains policies, standards and processes of the job area to others within and outside of the work unit.

May work to justify and gain cooperation of other parties on practices, policies and procedures.
Level Criteria (Job Family-Specific):
Accountable for setting goals and objectives for team members to achieve standards and outcomes within functional area / work unit.May provide some input into establishing functional work standards.Decisions have direct impact on the operational plans and outcomes of a work unit.
Level Criteria (Job Family-Specific):
Requires practical knowledge of concepts, principles, and practices in a professional discipline or specific job area.
Level Criteria (Job Family-Specific):
Generally requires a Bachelor's degree.
Level Criteria (Job Family-Specific):		Minimum of 3 years of related work experience or equivalent combination of education and work experience required.
Level Criteria (Job Family-Specific):
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PC5Issues faced are often highly complex and uniquely challenging, requiring extensive consideration of variables that impact multiple areas outside of the job area. Is expected to make improvements to existing professional standards or protocols, and create new professional standards or innovations.
Level Criteria (Job Family-Specific):
Works to influence others to accept job function's practices and accept new concepts, practices, and approaches. Requires the ability to communicate and influence executive leadership regarding matters of strategic importance to the institution and beyond. Frequently conducts briefings to senior leaders both within and outside of the job function on strategic matters. Represents the organization externally as a thought leader in professional discipline or specific job area.
Level Criteria (Job Family-Specific):
Works independently toward long-range goals and objectives. Assignments are often self-initiated. Virtually self-supervisory. Might supervise 1 - 2 individuals who provide tactical / operational support.
Level Criteria (Job Family-Specific):
Mastery knowledge of industry best practices and job functions. Is considered a renowned subject matter expert within the organization and externally, and contributes to the development of new concepts, techniques and standards within the profession.
Level Criteria (Job Family-Specific):
Master's degree or equivalent advanced learning attained through professional level experience required.
Level Criteria (Job Family-Specific):
Minimum of 12 years of relevant work experience is required.
Level Criteria (Job Family-Specific):
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PC4Issues are highly complex and without clear precedent. Problems require the development of new approaches, methods or techniques, requiring a high degree of innovation and creativity.
Level Criteria (Job Family-Specific):
Works to influence others to accept job function's practices and accept new concepts, practices, and approaches. Requires communication with executive leadership regarding matters of significant importance to the institution. May conduct briefings with senior leaders.
Level Criteria (Job Family-Specific):
Work is performed without appreciable direction. Exercises considerable latitude in determining objectives and approaches. Work may be reviewed at a high level. Might supervise 1 - 2 individuals who provide tactical / operational support.
Level Criteria (Job Family-Specific):
Complete knowledge of all job functions and the broad industry best practices, techniques and standards. Exhibits ability to transfer knowledge and application of complex principles, theories and concepts to peers.
Level Criteria (Job Family-Specific):
Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Level Criteria (Job Family-Specific):
Minimum of 8 years of relevant work experience is required.
Level Criteria (Job Family-Specific):
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PC3Issues are strategic in nature, are varied, and involve evaluation and interpretation. Problems may require the development of new approaches, methods or techniques, requiring significant innovation and creativity.
Level Criteria (Job Family-Specific):
Works to influence within and outside of job function regarding policies, standards and processes. To perform role, communication occurs within the college, division or department and externally as well. Requires the ability to communicate with management and leadership.
Level Criteria (Job Family-Specific):
Work is performed independently except for new projects or concepts. Work is reviewed to ensure objectives were met. Might supervise 1 - 2 individuals who provide tactical / operational support.
Level Criteria (Job Family-Specific):
Extensive knowledge and use of principles, theories and concepts of a job function. Complete knowledge of all job functions and the broad industry best practices, techniques and standards.
Level Criteria (Job Family-Specific):
Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Level Criteria (Job Family-Specific):
Minimum of 5 years of relevant work experience is required.
Level Criteria (Job Family-Specific):
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PC2Obtains or provides information requiring significant explanation or interpretation. To perform role, most communication occurs within the department or other work units within college or division.
Level Criteria (Job Family-Specific):
Work is performed with moderate guidance. Some work may be reviewed for soundness of judgment, accuracy, and alignment with overall objectives.
Level Criteria (Job Family-Specific):
General knowledge and use of principles, theories and concepts. Is competent in all job functions and has general understanding of the industry practices, techniques and standards.
Level Criteria (Job Family-Specific):
Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Level Criteria (Job Family-Specific):
Minimum of 3 years of relevant work experience is required.
Level Criteria (Job Family-Specific):
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PC1Issues are routine. Problems are typically solved through drawing from prior experiences, following established policies and procedures with analysis of the issue, requiring moderate innovation and creativity.
Level Criteria (Job Family-Specific):
Obtains or provides information requiring explanation or interpretation. To perform role, most communication occurs within the department.
Level Criteria (Job Family-Specific):
Normally receives direction and guidance to perform work. Depending on the type of work, work may be reviewed for accuracy.
Level Criteria (Job Family-Specific):
Basic knowledge and use of principles, theories and concepts. Limited knowledge of job functions, industry practices and standards.
Level Criteria (Job Family-Specific):
Bachelor's degree or equivalent advanced learning attained through experience required.
Level Criteria (Job Family-Specific):
Up to 1 year of relevant work experience may be required.
Level Criteria (Job Family-Specific):
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OC4Consistently works on highly complex problems requiring independent development of methods, techniques or procedures. Must utilize strong decision making to determine best course of action to resolve problems. Frequently makes recommendations for improvement.
Level Criteria (Job Family-Specific):
Frequently interacts with direct and indirect management, external contacts and other work groups. Coordinates efforts with other departments for optimal efficiency. Acts as a point of contact for many individuals in the organization and externally. Often deals with highly technical or confidential information.
Level Criteria (Job Family-Specific):
Work is performed under general guidance with assigned objectives. Significant creativity and ingenuity are expected to recommend solutions to complex problems and new challenges. Decisions directly impact operations and outcomes within own job function (generalists) or specific work area (specialists) and have some impact on the overall outcomes of the college or division. May act as informal team leader and coach junior team members.
Level Criteria (Job Family-Specific):
Mastery knowledge of the position and how it affects the organization. Fully able to perform all of the job content, practices and procedures. Develops process improvement on a wide variety of tasks. Has the ability to mentor or train junior employees and is frequently expected to do so.
Level Criteria (Job Family-Specific):
High school diploma or equivalent, or equivalent learning attained through experience required.
Level Criteria (Job Family-Specific):
Minimum of 7 years of relevant experience required.
Level Criteria (Job Family-Specific):
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OC3Works on complex problems that require significant judgment and initiative. Expected to independently propose solutions to problems for manager review, requiring innovation and creativity.
Level Criteria (Job Family-Specific):
Exchanges information with other departments or external contacts to perform role and achieve objectives. May coordinate own work with that of other work groups.
Level Criteria (Job Family-Specific):
Work is performed under minimal supervision with assigned general expectations. Judgment is used to determine best approach and achieve maximum results. Decisions typically impact on operations and outcomes within own job function (generalists) or specific work area (specialists).
Level Criteria (Job Family-Specific):
Extensive knowledge of the organization, job content, practices and procedures. Has a breadth of knowledge enabling high level of contribution to all aspects of the job. Has the ability to train junior employees and may do so.
Level Criteria (Job Family-Specific):
High school diploma or equivalent, or equivalent learning attained through experience required.
Level Criteria (Job Family-Specific):
Minimum of 5 years of relevant experience required.
Level Criteria (Job Family-Specific):
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OC2Performs functions moderately complex in nature and recognizes the need to apply various methods to accomplish tasks. Work consists of activities that are typically routine, with some deviation from standard practice, requiring some innovation or creativity.
Level Criteria (Job Family-Specific):
Some exchange of information with other internal departments or work groups is required to perform role. Based on nature of the role, may frequently field requests from others in the organization or externally.
Level Criteria (Job Family-Specific):
Work is performed under general supervision except for new assignments. Sets priorities for performing work and managing time to complete tasks. Decisions typically impact own job function (generalists) or specific work area (specialists).
Level Criteria (Job Family-Specific):
Applies general knowledge of the organization, job content, practices and procedures. Has acquired the knowledge and skills necessary to be proficient in all aspects of job.
Level Criteria (Job Family-Specific):
High school diploma or equivalent, or equivalent learning attained through experience required.
Level Criteria (Job Family-Specific):
Minimum of 3 years of relevant experience required.
Level Criteria (Job Family-Specific):
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OC1Performs functions that are routine in nature with minimal complexity or variation. Work is typically routine with decisions aligned to a set of prescribed processes/procedures, requiring little to no innovation or creativity.
Level Criteria (Job Family-Specific):
Interacts mostly with immediate peers within assigned work group communicating straight forward information. Limited interaction and information exchange with other work groups may be required to perform role. Based on nature of the role, may field requests from others in the organization.
Level Criteria (Job Family-Specific):
Work is performed under supervision and receives detailed instructions to perform tasks. Follows priorities provided to them for performing work. Impact is focused on own job function (generalists) or specific work area (specialists).
Level Criteria (Job Family-Specific):
Acquiring basic knowledge of job content, practices and procedures. Still learning skills necessary to fully perform all aspects of the job.
Level Criteria (Job Family-Specific):
High school diploma or equivalent, or equivalent learning attained through experience required may be required.
Level Criteria (Job Family-Specific):
Prior work experience not required.
Level Criteria (Job Family-Specific):
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