Service Awards & Retiree Recognition FAQ

Service Awards Questions

We are in the process of re-imagining the events due to the limitations posed by COVID-19. Gift pickups are conducted at the Visitor Center, which is currently closed. As a result, we have not been able to distribute gifts to 2020 service award recipients and retirees. As soon as we know more about availability of the Visitor Center space for gift pickup, we will be in contact with all eligible recipients. 

Thank you for your patience.

The Service Awards are designed to recognize total length of time as a benefits-eligible University of Arizona employee, regardless of full-time equivalency. Total amount of time in a benefits-eligible position should be calculated the same: based on actual years, whether part-time, full-time, or a combination during your years of service.

The University-wide service awards are designed to recognize total length beginning with 10 years.

Your commitment as a student employee is valued, however Service and Retirement Awards are intended to recognize only benefits-eligible staff and faculty.

Sabbaticals are a recognized part of faculty positions. Employees on sabbatical leave are considered to be ongoing employees of the University, and their benefits-eligible status is maintained. Therefore, sabbatical leave is not considered a break in service for the purpose of the Service Awards.

Yes, it does, because residency positions are benefits-eligible employment.

For the Service Awards, the system calculates the current calendar year less the calendar year of hire to achieve an approximate number of service years. The statements issued by the Arizona State Retirement System (ASRS) are calculated much more precisely for retirement planning. ASRS statements may also include service time from other contributory employment—that is, other state agencies where you have worked. All questions regarding your ASRS statement may be directed to:

(602) 240-2000 from within metropolitan Phoenix

(520) 239-3100 from within metropolitan Tucson

(800) 621-3778 from outside the Tucson and Phoenix areas

Coordinator Questions

Your Business Manager can find the Service Award report in UAccess Analytics ( Go to Analytics/Reporting, click on the "Dashboards" tab, scroll down to the "Employee" option, then select the "Business Manager Home page" link and click on the Service Awards tab. If you don't see a report, it is because there are no Service Awards recipients in your department. Click here for instructions. Please call Records with any questions, (520) 621-5970.

If there are no changes to your report, there is no need to contact Human Resources.

Human Resources Employee Records maintains the employee's employment file. We will be able to access the file and calculate the correct years of service for you. Email with your questions.

An employee on layoff status is not an active, paid employee, therefore, layoff time does not count toward the total years of service calculation.