Financial Aid Specialist

Position Type:

Purpose of Classification:

Reviews, verifies and analyzes financial aid applications and documents to determine the type and amount of financial aid available to students. Financial Aid Specialists may calculate awards according to federal regulations and guidelines, however, Financial Aid Counselors decide any exceptions or interpretations to the guidelines.

Distinguishing Characteristics:

This is a specialized classification and not part of a series.

Example of Duties:

  • Collects and/or reviews financial aid applications to determine completeness and eligibility for financial aid.
  • Verifies accuracy of documents and consistency of data from need analysis processor, federal tax returns, financial aid transcripts verification document, and student information; performs data analysis to identify discrepancies in data and determines action for resolution.
  • Requests additional information for incomplete or inconsistent applications to perform accurate needs analysis.
  • Processes applications according to federal guidelines or regulations; denies aid if ineligible; performs needs analysis calculations according to guidelines and determines eligibility and appropriate award donors, adjustment, changes and/or corrections.
  • Answers questions, inquiries or requests of students, parents, lenders, guarantee agencies or staff in person, in writing or by telephone regarding financial aid eligibility and awards.
  • Mails applications, debt management letters and other documents or forms.
  • Inputs information, changes, corrections or new awards into database.
  • Conducts routine exit interviews with students according to federal/donor regulations and processes paperwork for students leaving school to inform them of obligations of loan agreements.
  • Participates in the annual audit of student records and record retention requirements.
  • Assists in development and implementation of office procedures.
  • Prepares reports for specific financial aid programs.

Knowledge, Skills, and Abilities:

  • Knowledge of automated processing.
  • Knowledge of government rules, regulations, guidelines and procedures related to financial aid.
  • Knowledge of supervisory techniques.
  • Skill in entering data accurately.
  • Skill in making simple calculations.
  • Ability to effectively communicate.

Minimum Qualifications:

  • Associate's degree in a field related to area of assignment AND one year of experience in financial aid processing environment; OR,
  • Three years of directly related experience; OR,
  • Any equivalent combination of experience, training and/or education as approved by Human Resources.
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