Contacts
Health Insurance Contacts
Visit the ADOA Vendor Contacts page.
**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.
| LINk to Website | Customer Service | Group Number |
|---|---|---|
| Blue Cross Blue Shield of AZ | 866-287-1980 | 30855 |
| MedImpact (Pharmacy Plan) | 888-648-6769 | Rx BIN: 003585 | PCN: 28914 |
| MedImpact Direct Mail (Birdi Inc.) | 855-873-8739 | |
| UnitedHealthcare | 800-896-1067 (ADOA Plan) 866-633-2446 (UA Domestic Partner Plan) |
705963 (ADOA Plan) 730610 (UA Domestic Partner Plan) |
| Optum Bank | 866-610-4839 | A04791UA |
Dental Insurance Contacts
**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.
| Link to Website | Customer Service | Policy Number |
|---|---|---|
| Delta Dental Plan of Arizona | 866-978-2839 deltadentalaz.com/member/adoa/ |
77777-0000 (ADOA Plan) 4602 (UA Domestic Partner Plan) |
| UnitedHealthcare Dental HMO (Solstice) | 844-208-0223 | S800B |
Vision Insurance Contacts
**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.
| Link to Website | Customer Service | Policy Number |
|---|---|---|
| Avesis, Inc. | 888-759-9772 | Policy Number: 11001-2178 (ADOA Plan) Plan Number: 938 Policy Number: 1101-2182 (UA Domestic Partner Plan) |
Supplemental Life Insurance Contacts
**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.
| Link to Website | Customer Service | Policy Number |
|---|---|---|
| Securian | 833-745-5517 | 34681 |
| The Hartford | 800-523-5065 | 805477 |
| Reliastar Life Insurance Company | 800-955-7736 |
Short-Term Disability Insurance Contacts
**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.
| Link to Website | Customer Service | Policy Number |
|---|---|---|
| MetLife | 866-264-5144 | 94639 |
| Unum | 800-858-6843 | 498035-001 |
Long-Term Disability Insurance Contacts
**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.
| Link to Website | Customer Service | Policy Number |
|---|---|---|
| MetLife (for PSPRS & ORP members, effective 1/1/20) |
866-264-5144 | 94639 |
| Broadspire Services, Inc. (for ASRS members) |
877-232-0596 |
State Retirement Plan Contacts
| Link to Website | Customer Service |
|---|---|
| Arizona State Retirement System | Tucson: 520-239-3100 Phoenix: 602-240-2000 Areas outside Tucson & Phoenix: 800-621-3778 |
Optional Retirement Plan and Voluntary 403(b) Plan Contacts
| Link to Website | Customer Service | Schedule a Consultation |
|---|---|---|
| Fidelity Investments | 800-343-0860 | CJ Olsen: cj.olsen@fmr.com or 208-400-0583 Schedule a Consultation with Fidelity |
| TIAA | 800-732-8353 |
Donn Fitch: dfitch@tiaa.org or 480-350-3209 |
Other Benefits Contacts
| Link to Website | Customer Service |
|---|---|
| Nationwide Investment Services Deferred Compensation Plan for State of Arizona Employees |
Klark Krauter: 520-262-0348 |
| ASI (Flexible Spending Account) | 800-659-3035 |
| Liberty Mutual | 800-531-8201 |
| Travelers | 888-695-4640 |
| Prudential | 800-732-0416 |
UA Benefits Contacts
| Unit | Customer Service |
|---|---|
| Human Resources Solutions | 520-621-3660 hrsolutions@arizona.edu |
Related Links and Contacts
| Link to Website | Customer Service |
|---|---|
| Arizona Department of Administration | 800-304-3687 benefitsissues@azdoa.gov |
| Arizona Board of Regents | 602-229-2500 |
| Arizona Legislative Information System | |
| Arizona Department of Insurance & Financial Institutions | 602-364-3100 |