Contacts

Health Insurance Contacts

Visit the ADOA Vendor Contacts page.

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.

LINk to Website Customer Service Group Number
Blue Cross Blue Shield of AZ 866-287-1980 30855
MedImpact (Pharmacy Plan) 888-648-6769 Rx BIN: 003585 | PCN: 28914 
MedImpact Direct Mail (Birdi Inc.) 855-873-8739  
UnitedHealthcare 800-896-1067 (ADOA Plan)
866-633-2446 (UA Domestic Partner Plan)
705963 (ADOA Plan)
730610 (UA Domestic Partner Plan)
Optum Bank 866-610-4839 A04791UA

Dental Insurance Contacts

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.

Link to Website Customer Service Policy Number
Delta Dental Plan of Arizona 866-978-2839
deltadentalaz.com/member/adoa/
77777-0000 (ADOA Plan)
4602 (UA Domestic Partner Plan)
UnitedHealthcare Dental HMO (Solstice) 844-208-0223 S800B

Vision Insurance Contacts

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.

Link to Website Customer Service Policy Number        
Avesis, Inc. 888-759-9772 Policy Number: 11001-2178 (ADOA Plan)
Plan Number: 938
Policy Number: 1101-2182 (UA Domestic Partner Plan)

Supplemental Life Insurance Contacts

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.

Link to Website Customer Service Policy Number      
Securian 833-745-5517 34681
The Hartford 800-523-5065 805477
Reliastar Life Insurance Company 800-955-7736  

Short-Term Disability Insurance Contacts

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.

Link to Website Customer Service Policy Number
MetLife 866-264-5144 94639
Unum 800-858-6843 498035-001

Long-Term Disability Insurance Contacts

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.

Link to Website Customer Service Policy Number
MetLife 
(for PSPRS & ORP members, effective 1/1/20)
866-264-5144 94639
Broadspire Services, Inc.
(for ASRS members)
877-232-0596  

State Retirement Plan Contacts

Link to Website Customer Service
Arizona State Retirement System Tucson: 520-239-3100
Phoenix: 602-240-2000
Areas outside Tucson & Phoenix: 800-621-3778

Optional Retirement Plan and Voluntary 403(b) Plan Contacts

Link to Website Customer Service Schedule a Consultation
Fidelity Investments 800-343-0860 CJ Olsen: cj.olsen@fmr.com or 208-400-0583  
Schedule a Consultation with Fidelity
TIAA 800-732-8353

Donn Fitch: dfitch@tiaa.org or 480-350-3209
Schedule a Consultation with TIAA

Other Benefits Contacts

Link to Website Customer Service
Nationwide Investment Services
Deferred Compensation Plan for State of Arizona Employees

Klark Krauter: 520-262-0348
krautek@nationwide.com

ASI (Flexible Spending Account) 800-659-3035
Liberty Mutual 800-531-8201
Travelers 888-695-4640
Prudential 800-732-0416

UA Benefits Contacts

Unit Customer Service
Human Resources Solutions 520-621-3660
hrsolutions@arizona.edu
   

Related Links and Contacts

Link to Website Customer Service
Arizona Department of Administration 800-304-3687
benefitsissues@azdoa.gov
Arizona Board of Regents 602-229-2500
Arizona Legislative Information System  
Arizona Department of Insurance & Financial Institutions 602-364-3100