Vendor Contacts

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, or vision. You can find this number in UAccess Employee under the University Benefits tile.

Health Insurance Contacts

LINK TO WEBSITE CUSTOMER SERVICE GROUP NUMBER
Blue Cross Blue Shield of AZ 866-287-1980 30855
UnitedHealthcare 800-896-1067 (ADOA Plan)
866-633-2446 (UA Domestic Partner Plan)
705963 (ADOA Plan)
730610 (UA Domestic Partner Plan)
MedImpact (Pharmacy Plan) 888-648-6769 Rx BIN: 003585 | PCN: 28914 
MedImpact Direct Mail (Birdi Inc.) 855-873-8739  
Optum Bank 866-610-4839 A04791UA

Dental Insurance Contacts

LINK TO WEBSITE CUSTOMER SERVICE GROUP NUMBER
Delta Dental Plan of Arizona 866-978-2839
deltadentalaz.com/member/adoa/
77777-0000 (ADOA Plan)
4602 (UA Domestic Partner Plan)
UnitedHealthcare Dental HMO (Solstice) 844-208-0223 S800B

Vision Insurance Contacts

LINK TO WEBSITE CUSTOMER SERVICE GROUP NUMBER
Avesis, Inc. 888-759-9772 Policy Number: 11001-2178 (ADOA Plan)
Plan Number: 938
Policy Number: 1101-2182 (UA Domestic Partner Plan)

Supplemental Life Insurance Contacts

LINK TO WEBSITE CUSTOMER SERVICE GROUP NUMBER
Securian 833-745-5517 34681
The Hartford 800-523-5065 805477

Short- and Long-Term Disability Contacts

LINK TO WEBSITE CUSTOMER SERVICE GROUP NUMBER
MetLife (STD) 866-264-5144 94639
Unum (STD) 800-858-6843 498035-001
MetLife (LTD)
(for PSPRS & ORP members, effective 1/1/20)
866-264-5144 94639
Broadspire (LTD)
(for ASRS members)
877-232-0596  

State Retirement Plan Contacts

LINK TO WEBSITE CUSTOMER SERVICE
Arizona State Retirement System (ASRS) Tucson: 520-239-3100
Phoenix: 602-240-2000
Areas outside Tucson & Phoenix: 800-621-3778

Optional Retirement Plan and Voluntary 403(b) Plan Contacts

LINK TO WEBSITE SCHEDULE A CONSULTATION
Fidelity Investments               C.J. Olsen
cj.olsen@fmr.com or 208-400-0583  
Schedule a Consultation with Fidelity
800-343-0860                                                                                                
TIAA                                                                                                                                        

Kevin Collins
Director, Financial Consulting | TIAA Retirement Advice & Consulting
kevin.collins@tiaa.org

Amber Knickerbocker
1-319-356-8010
amber.knickerbocker@tiaa.org

Schedule a Consultation with TIAA

Other Benefits Contacts

LINK TO WEBSITE CUSTOMER SERVICE
Nationwide Investment Services                     
Deferred Compensation Plan for State of Arizona Employees                                                    
Klark Krauter: 520-262-0348
krautek@nationwide.com                                                                             
ASI (Flexible Spending Account) 800-659-3035
Liberty Mutual 800-531-8201
Travelers 888-695-4640

Do you need more assistance?

Connect with HR Solutions
Phone: 520-621-3660
Email: hrsolutions@arizona.edu