Vendor Contacts

**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, or vision. You can find this number in UAccess Employee under the University Benefits tile.

Health Insurance Contacts

LINK TO WEBSITECUSTOMER SERVICEGROUP NUMBER
Blue Cross Blue Shield of AZ866-287-198030855
UnitedHealthcare800-896-1067 (ADOA Plan)
866-633-2446 (U of A Domestic Partner Plan)		705963 (ADOA Plan)
730610 (U of A Domestic Partner Plan)
MedImpact (Pharmacy Plan)888-648-6769Rx BIN: 003585 | PCN: 28914 
MedImpact Direct Mail (Birdi Inc.)855-873-8739 
Optum Bank866-610-4839A04791UA

Dental Insurance Contacts

LINK TO WEBSITECUSTOMER SERVICEGROUP NUMBER
Delta Dental Plan of Arizona866-978-2839
deltadentalaz.com/member/adoa/		77777-0000 (ADOA Plan)
4602 (U of A Domestic Partner Plan)
UnitedHealthcare Dental HMO (Solstice)844-208-0223S800B

Vision Insurance Contacts

LINK TO WEBSITECUSTOMER SERVICEGROUP NUMBER
Avesis, Inc.888-759-9772Policy Number: 11001-2178 (ADOA Plan)
Plan Number: 938
Policy Number: 1101-2182 (U of A Domestic Partner Plan)

Supplemental Life Insurance Contacts

LINK TO WEBSITECUSTOMER SERVICEGROUP NUMBER
Securian833-745-551734681
The Hartford800-523-5065805477

Short- and Long-Term Disability Contacts

LINK TO WEBSITECUSTOMER SERVICEGROUP NUMBER
MetLife (STD)866-264-514494639
Unum (STD)800-858-6843498035-001
MetLife (LTD)
(for PSPRS & ORP members, effective 1/1/20)		866-264-514494639
Broadspire (LTD)
(for ASRS members)		877-232-0596 

State Retirement Plan Contacts

LINK TO WEBSITECUSTOMER SERVICE
Arizona State Retirement System (ASRS)Tucson: 520-239-3100
Phoenix: 602-240-2000
Areas outside Tucson & Phoenix: 800-621-3778

Optional Retirement Plan and Voluntary 403(b) Plan Contacts

LINK TO WEBSITESCHEDULE A CONSULTATION
Fidelity Investments              C.J. Olsen
cj.olsen@fmr.com or 208-400-0583  
Schedule a Consultation with Fidelity
800-343-0860                                                                                                
TIAA                                                                                                                                        

Kevin Collins
Director, Financial Consulting | TIAA Retirement Advice & Consulting
kevin.collins@tiaa.org

Amber Knickerbocker
1-319-356-8010
amber.knickerbocker@tiaa.org

Schedule a Consultation with TIAA

Other Benefits Contacts

LINK TO WEBSITECUSTOMER SERVICE
Nationwide Investment Services                     
Deferred Compensation Plan for State of Arizona Employees                                                    		Klark Krauter: 520-262-0348
krautek@nationwide.com                                                                             
ASI (Flexible Spending Account)800-659-3035
Liberty Mutual800-531-8201
Travelers888-695-4640

Related Links and Contacts

LINK TO WEBSITECUSTOMER SERVICE
Arizona Department of Administration800-304-3687
benefitsissues@azdoa.gov(link sends e-mail)
Arizona Board of Regents602-229-2500
Arizona Legislative Information System 
Arizona Department of Insurance & Financial Institutions602-364-3100

Do you need more assistance?

Connect with HR Solutions
Phone: 520-621-3660
Email: hrsolutions@arizona.edu