About the Foundational Skills Certificate
The EDGE Supervisors Series Foundational Skills Certificate helps recently appointed managers and supervisors transition into their new roles. It can also serve as a refresher course for more experienced supervisors seeking to update their knowledge of the U of A's philosophy of management.
Seven interactive modules, each about 15 minutes in length, impart high-level, high-impact information that you can put into action quickly. Obtaining the right tools is an important part of any learning experience, so this certificate includes checklists, worksheets, and strategy guides.
Available on the EDGE Learning Platform
2 REQUIREMENTS
- Watch 7 on-demand modules in EDGE Learning
- Complete a brief pre- and post-assessment
7 Modules
- Expectations for Supervisors
- Key Policies and Resources
- Managing Performance through Engagement
- Managing Performance through Communication
- Absence Management
- Corrective Action
- Career Conversations
OUTCOMES
Over the course of this series, you will learn:
- Fundamental management skills you need as a supervisor
- Management culture and expectations of supervisors at U of A
- How to engage your team and optimize their performance
- Better communication skills
- How to handle challenging situations