Designs, develops and modifies computer programs and applications that address the needs and requirements of the University.
Adopts cloud computing technologies, infrastructures and applications to meet the University's needs and requirements. Ensures cloud technologies are fully integrated into the University's infrastructures.
Oversees information systems operations activities, such as data and production control, operations support, and storage backup and management.
Database Development and Administration
Develops and implements a variety of data management structures and systems to support the University's technological needs. Includes building databases, designing the interactions between databases and applications, and the administration of maintenance, storage and backup.
Geographic Information Systems
Gather, manage and analyze data by applying geographical science. Integrate different types of data using spatial location. Organize layers of information into visualizations using maps and 3D scenes to help communicate and share information.
Develop and manage data, system, and network security architecture. Develop, enforce and audit security policies and procedures such as access, breach escalation, use of firewalls, and encryption routines. Conduct and and report on internal investigations, develop risk analysis scenarios and response procedures. Enforce security policies and procedures by administering and monitoring data security profiles on all platforms, reviewing security violation reports and investigating security exceptions. Update, maintain, and document security controls and provide direct support to the business and internal IT groups for security related issues. Advise on the integrity of security procedures, systems, and policies in the design of systems and facilities. Evaluate and recommend security products, services, and/or procedures to enhance productivity and effectiveness. Oversight of security awareness programs and provide education on security policies and practices.
Supports the deployment, integration and management of computing, information and media technologies related to education. May design, test, and implement system enhancements for instructional technologies. Works with instructional staff to understand system, technical, and environmental needs to ensure optimal system usage.
Fulfills a variety of critical information technology-related duties for a college, division, or department. May involve system, database, and/or hardware design, implementation, administration, maintenance, monitoring, and/or other IT duties.
IT Business Analysis
Works with colleges, divisions, and departments to understand and define IT system needs. Develops, recommends and maintains solutions, and plans for implementation, integration and maintenance of solutions into business process or system design.
IT Project Management
Manages the organizational portfolio through project –related methodologies, best practices and bridging leadership with project teams. This may include strategy, planning, organizing, managing, tracking, budgeting, reporting and/or analytics of information technology projects to ensure the delivery of successful outcomes. Projects may include application deployment, system configurations, hardware, infrastructure install or upgrades.
IT Relationship Management
Develops, delivers and implements outsourced IT projects. Researches and recommends vendors that meet the University's needs and standards, and coordinates relations with vendors to ensure prompt and quality delivery of services.
Provides support and training to University constituents to address information technology issues with hardware and software. May include technical support for University-owned or personal devices, as well as application support.
Creates and delivers IT training to end-users and IT Professionals.
Adopts, develops, implements and uses middleware technology in the University's information technology architecture.
Network Administration Operations
Installs, configures, administers, supports and maintains the university's computer network systems to ensure optimal performance. Activities include monitoring network performance, identifying and resolving problems, implementing back-up and security procedures and training network users.
Plans, installs and supports network systems, including LAN/WAN systems.
Installs, configures, administers, supports and maintains servers, operating systems and other related applications. Plans and designs server and storage configurations.
Analyzes, designs, installs, administers, and maintains the university's telecommunication systems, which include voice, data, video, voicemail, and telephone systems.
Websites and Applications
Plans, develops and implements website applications. Designs the technical architecture of websites, ensuring that websites run effectively and meet the University's needs and requirements.