Short-Term Disability Insurance - FAQs

General Questions

On receiving your leave paperwork, Human Resources Benefits will send you instructions for filing a claim. You may file a claim by telephone or online following your actual last day of work. The carriers cannot accommodate anticipatory claims.

Upon approval, the carrier will send a weekly benefit payment directly to the address you provide on your claim form.

Please allow up to ten business days for a claim to be processed.

No. Because you have already paid payroll taxes on the premium, no federal or state income tax is due on the benefit received. The insurance company will not deduct taxes from your weekly benefit check, nor will they mail you a W-2 at the end of the year.

This depends on the insurance carrier you have elected. Unum benefits are not offset by any other paid leave. MetLife benefits are offset by sick or vacation pay.

The maximum benefit period is 26 weeks for Unum and 22–26 weeks for MetLife.

It is advantageous to file a long-term disability claim as early as the third month after the onset of disability. Allowing a 3-month processing window can increase the likelihood that your claim will be completed by the time your 6-month waiting period has been satisfied.

Yes. You are required to file a short-term disability claim first if you will also be applying for Compassionate Transfer of Leave. See hr.arizona.edu/employees-affiliates/leaves/compassionate-transfer-leave for additional information.