Arizona Department of Administration (ADOA) Health Plans


2021 Medical Plan Options:

Learn more about the plan options for 2021.

View the Medical Plan Options for 2021 webpage


The following plans are not available to employees wishing to enroll a domestic partner. For information on UA Alternative Plans offering domestic partner coverage, click here.

Medical, Dental, and Vision Plan Information

It is important to review benefits information, including plan comparisons, prior to making your medical, dental, and vision insurance selections.

2020 Benefits Guide

2020 Benefits Summary

2020 Insurance Premiums

Summaries of Benefits and Coverage for All Plans

Contacts and Policy/Group Numbers

Medical Insurance

Employees who are not enrolling a domestic partner as a dependent may choose from these options:

  • EPO Plan: Aetna, Blue Cross Blue Shield of Arizona, Cigna, or UnitedHealthcare
  • PPO Plan: Aetna, Blue Cross Blue Shield of Arizona, or UnitedHealthcare
  • Health Savings Account Option (HSAO) Plan: Aetna

If you elect any Benefit Options medical plan, MedImpact will be the network you use for pharmacy benefits. Enrollment is automatic.

EPO & PPO Medical Copays, 2019 
Service 2020
Routine Preventive Health Care $0
Office Visit
 - Primary Care Physician (PCP) $20
 - Doctor on Demand (telehealth) $20
 - Mental Health Provider $40
 - OB/GYN $20
 - Chiropractor $40
 - Therapist (occupational, physical, respiratory, speech) $40
 - Other Specialist $40
Hospital & Outpatient Services
 - Urgent Care $75
 - Emergency Room $200
 - Radiology (CAT, MRI, PET) $100
 - Outpatient Surgery $100*
 - Inpatient Hospital Admission (not applicable for maternity) $250

* Copays for physician's or surgeon's fees also apply.


EPO & PPO Prescription Drug Copays, 2019 

Quantity Generic Preferred Brand Name Non-Preferred Brand Name
Retail 30 Days $15 $40 $60
Retail 90 Days $37.50 $100 $150
Mail Order 90 Days $30 $80 $120

Virtual Office Visits

All the medical networks in ADOA offer Doctor on Demand. Through your mobile device, tablet, or computer, you can have a face-to-face video visit with a physician to diagnose, treat, and prescribe for common medical issues. You can download the app from the App Store or Google Play, or access care via

Provider Searches


  • For the EPO: Under Aetna Open Access Plans, select "Aetna Select (SM) (Open Access)" as your plan.
  • For the PPO or HSAO: under Aetna Open Access Plans, select "Aetna Choice POS II (Open Access)" as your plan.

Blue Cross Blue Shield of Arizona

  • Select the Blue Card EPO/PPO network if searching for an out-of-state provider.

Cigna EPO

United Healthcare EPO/PPO/HMO

  • For the EPO: Select “Choice” as your plan.
  • For the PPO: select “Options PPO” as your plan.

Mental Health Provider Searches


Blue Cross Blue Shield of Arizona

Cigna EPO

United Healthcare EPO/PPO/HMO

Alternate Employee ID for Health Insurance

Your alternate ID is a 9-digit number that is used as identification for ADOA-sponsored insurance. Your alternate ID is different from your EmplID. To learn your Health Insurance ID, visit UAccess and select Employee/Manager Self Service > Employee Main Home Page > University Benefits. The Alternate ID number will appear below your name on the Benefits Summary. 

International Travel

If you are traveling outside the United States, all ADOA and UA medical insurance plans cover only emergency treatment for accident or sudden illness. There are a variety of insurance companies that offer international insurance ranging from short-term coverage for vacations to long-term policies for extended stays abroad. A few of these options are listed below. Make sure to research the available coverage options and prices to ensure that you have chosen an insurance plan and a provider that fit your needs. 

UA employees traveling on University business are covered for liability, work-related injuries, and emergency assistance. For details, as well as information on required preparation for international travel, see Risk Management's International Travel Insurance page.

Dental Insurance

University of Arizona employees who are not enrolling a domestic partner have two dental insurance options available to them through the Arizona Department of Administration (ADOA) Benefit Options.

Dental Plan Comparison

Cigna Dental Care Access HMO

  • Restricted to in-network dental providers
  • Reduced costs for services (fixed co-payments)
  • No provider networks in these states: Alaska, Idaho, Maine, Montana, New Hampshire, New Mexico, North Dakota, Puerto Rico, South Dakota, Vermont, West Virginia, Wyoming, and the Virgin Islands

Provider Search 

How to Register online with Cigna Dental HMO (NOTE: You must first elect Cigna Dental HMO during your new hire benefits enrollment or annual open enrollment.)

Summary of Coverage and Patient Charges

Delta Dental—Preferred Provider Organization (PPO)

  • May see any licensed dentist
  • Preventive services not subject to annual deductible
  • Restorative services subject to annual deductible, then plan pays a percentage of post-deductible expenses for basic and major restorative services.

Provider Search

Plan Documents

Vision Insurance

University of Arizona employees who are not enrolling a domestic partner may select the Avesis vision plan available to them through the Arizona Department of Administration (ADOA) Benefit Options.


  • You may choose from a participating network provider or a non-provider.
  • Participating network providers are contracted with Avesis to provide services at a reduced rate for Avesis members.
  • Co-payments, deductibles, or coinsurance fees may be charged when services are used.
  • When using out-of-network providers, you must pay the provider and submit an itemized statement to Avesis for reimbursement of covered expenses.

Plan Summary

Plan Document

Provider Search