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Arizona Department of Administration (ADOA) Health Plans

The following plans are not available to employees wishing to enroll a domestic partner. For information on UA Alternative Plans offering domestic partner coverage, click here.

Medical, Dental, and Vision Plan Information

It is important to review the Active State Employees Benefit Guide for detailed information, including plan comparisons, prior to making your medical, dental, and vision insurance selections.

2018 Active State Employees Benefit Guide (Rate information is not correct for UA. See UA rates below.)

2018 Rates

Contacts and Policy/Group Numbers

Medical Insurance

Employees who are not enrolling a domestic partner as a dependent may choose from these options:

  • EPO Plan: Aetna, Blue Cross Blue Shield of Arizona, Cigna, or UnitedHealthcare
  • PPO Plan: Aetna, Blue Cross Blue Shield of Arizona, or UnitedHealthcare
  • Health Savings Account Option (HSAO) Plan: Aetna

If you elect any Benefit Options medical plan, MedImpact will be the network you use for pharmacy benefits. Enrollment is automatic.

Good News! Effective January 1, 2018, wellness services are covered at no cost under the State of Arizona health plans. In addition to numerous screenings for adults and children, this includes breastfeeding support and breast pumps.

No-Cost Preventive Services

No-Cost Preventive Prescriptions

EPO & PPO Medical Copays, 2018 
Service 2018
Routine Preventive Health Care $0
Office Visit
 - Primary Care Physician (PCP) $20
 - Doctor on Demand (telehealth) $20
 - Mental Health Provider $20
 - OB/GYN $20
 - Chiropractor $40
 - Therapist (occupational, physical, respiratory, speech) $40
 - Other Specialist $40
Hospital & Outpatient Services
 - Urgent Care $75
 - Emergency Room $200
 - Radiology (CAT, MRI, PET) $100
 - Outpatient Surgery $100
 - Inpatient Hospital Admission (not applicable for maternity) $250


EPO & PPO Prescription Drug Copays, 2018 

Quantity Generic Preferred Brand Name Non-Preferred Brand Name
Retail 30 Days $15 $40 $60
Retail 90 Days $37.50 $100 $150
Mail Order 90 Days $30 $80 $120

Virtual Office Visits

All the medical networks in ADOA will offer Doctor on Demand in 2017. Through your mobile device, tablet, or computer, you can have a face-to-face video visit with a physician to diagnose, treat, and prescribe for common medical issues. You can download the app from the App Store or Google Play, or access care via

Provider Searches


  • For the EPO: Under Aetna Open Access Plans, select "Aetna Select (SM) (Open Access)" as your plan.
  • For the PPO or HSAO: under Aetna Open Access Plans, select "Aetna Choice POS II (Open Access)" as your plan.

Blue Cross Blue Shield of Arizona

  • Select the Blue Card EPO/PPO network if searching for an out-of-state provider.

Cigna EPO

United Healthcare EPO/PPO/HMO

  • For the EPO: Select “Choice” as your plan.
  • For the PPO: select “Options PPO” as your plan.

Mental Health Provider Searches


Blue Cross Blue Shield of Arizona

Cigna EPO

United Healthcare EPO/PPO/HMO

Health Insurance ID

Your health insurance ID is a 9-digit number that is used as identification for ADOA-sponsored insurance. Your health insurance ID is different from your EmplID. To learn your Health Insurance ID, visit UAccess Employee and select Employee/Manager Self Service > Self Service > Benefits > Benefits Summary.

International Travel

If you are traveling outside the United States, all ADOA and UA medical insurance plans cover only emergency treatment for accident or sudden illness. There are a variety of insurance companies that offer international insurance ranging from short-term coverage for vacations to long-term policies for extended stays abroad. A few of these options are listed below. Make sure to research the available coverage options and prices to ensure that you have chosen an insurance plan and a provider that fit your needs. 

UA employees traveling on University business are covered for liability, work-related injuries, and emergency assistance. For details, as well as information on required preparation for international travel, see Risk Management's Considerations for International Travel webpages.

Dental Insurance

University of Arizona employees who are not enrolling a domestic partner have two dental insurance options available to them through the Arizona Department of Administration (ADOA) Benefit Options.

Dental Plan Comparison

Cigna Dental Care HMO

  • Restricted to in-network dental providers
  • Reduced costs for services (fixed co-payments)

Provider Search 

How to Register online with Cigna Dental HMO (NOTE: You must first elect Cigna Dental HMO during your new hire benefits enrollment or annual open enrollment.)

Summary of Coverage and Patient Charges

Delta Dental—Preferred Provider Organization (PPO)

  • May see any licensed dentist
  • Preventive services not subject to annual deductible
  • Restorative services subject to annual deductible, then plan pays a percentage of post-deductible expenses for basic and major restorative services.

Provider Search

Plan Documents

Vision Insurance

University of Arizona employees who are not enrolling a domestic partner may select the Avesis vision plan available to them through the Arizona Department of Administration (ADOA) Benefit Options.


  • You may choose from a participating network provider or a non-provider.
  • Participating network providers are contracted with Avesis to provide services at a reduced rate for Avesis members.
  • Co-payments, deductibles, or coinsurance fees may be charged when services are used.
  • When using out-of-network providers, you must pay the provider and submit an itemized statement to Avesis for reimbursement of covered expenses.

Plan Summary

Plan Document

Provider Search