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New contracts with temporary employment agencies

Wednesday, March 8, 2017

The University of Arizona has entered into new contracts with ten agencies that provide temporary staffing services. Eight of the ten vendors are new to the University of Arizona, and the pricing structure for engaging temporary workers has changed.  If your department uses temporary employment agencies, please read the following information carefully.


Which temporary employment agencies are now under contract?

  • Kelly
  • Staff Matters
  • Allstaff
  • Staffing Solutions
  • Adecco
  • Computer Task Group
  • SPS Consulting
  • Party Staff
  • Randstad
  • A&M Personnel Services

I have been using a temporary employment agency that is not on the list above. What do I do?
You may continue to use existing agencies for new placements until March 31, 2017, while you transition and establish relationships with the new agencies. 

I currently have a temporary worker in my department who is not employed by one of the newly contracted agencies. What do I do?
To assist departments and ensure a smooth transition, your temporary worker may remain in the position and continue working for the same temporary employment agency through the end of the fiscal year on June 30, 2017. If you have a staffing need that will last longer than six months, the Division of Human Resources recommends you post and competitively recruit for the position.   

How do I know what a temporary worker will cost under the new contract?
Under the new temporary staffing contracts, departments will determine the hourly wage to be paid to a temporary worker, and the temporary employment agency will add a fixed percentage markup to cover its costs. See pricing details for each temporary employment agency

How do I decide what to pay a temporary worker?
The minimum wage in Arizona is $10 per hour, and this applies to temporary staffing agencies. As you evaluate pay options, here are some considerations to keep in mind:

  • You may use the classified staff pay ranges for guidance. Consider an hourly wage at which you would hire a new UA employee.
  • If a temporary worker is replacing an incumbent employee and assuming all duties of the position, you could benchmark the pay rate against the incumbent’s wage.
  • If you require the temporary worker to have specific skills or training, you can expect a higher pay rate.

Can I hire a temporary worker as a UA employee?
Departments may post and competitively recruit for a position currently filled by a temporary worker.  However, temporary staffing agencies usually charge a conversion fee if one of their employees is hired to fill that position. The University was able to negotiate the elimination of some conversion fees. However, certain agencies will charge this additional fee or will not release their employee before a specified period has passed. See conversion fee details.

What if a current temporary worker who is not employed by one of the newly contracted agencies has questions?
Here are answers supervisors might give to the questions temporary workers might ask:

  • Why is this change happening? The University cannot enter into a contract with a vendor for more than five years. After five years, the University must provide vendors an opportunity to bid for the University’s business. The University recently finished this bid process for temporary agencies and selected the vendors who best met the criteria set forth in the bid process.
  • Is my assignment going to end? We expect to continue your current assignment through XX date. 
  • I want to work at the University. What can I do? If you want to work at the University, you may wish to look for available positions. You can find all open positions and submit an application at There are computers in the Division of Human Resources office (University Services Building Room 114) if you need access to a computer.
  • Can I work for a temporary employment agency that is contracted with UA?  The five agencies who will be under contract with the University for the next 3 years are: Adecco, Allstaff, Kelly, Staff Matters, and Staffing Solutions. You may sign up with any of those agencies. As your employer, that agency will determine what assignments you receive. 

What if I have additional questions?
You may contact the Division of Human Resources at and:

Main Campus
Phone: 520-621-3660
UA Health Sciences
Phone: 520-626-5593 
Phoenix Biomedical Campus
Phone: 602-827-2600